Refund Policy – digitalhub24.com
At digitalhub24.com, we are committed to delivering high-quality digital products designed to meet your expectations. Please read this Refund Policy carefully before making a purchase. By purchasing from us, you agree to the terms outlined below regarding refunds and exchanges.
Digital Products – No Refund Policy
Due to the nature of digital products, all sales made on digitalhub24.com are final. Once a digital product is delivered, we are unable to offer refunds, exchanges, or cancellations, as digital products cannot be returned or revoked once accessed.
However, if you experience technical issues or believe an error occurred with your order, please contact our support team. We’re here to help and will work with you to resolve any issue as quickly as possible.
Exceptions to the No Refund Policy
While we maintain a no-refund policy for most digital products, exceptions may apply under certain conditions:
- Non-Delivery of Product:
If you do not receive your product due to a technical error on our end, please contact us within 7 days of your purchase. We’ll either deliver the product or issue a full refund. - Corrupted File or Technical Error:
If your purchased product is defective, corrupted, or unusable due to a technical issue, please contact us within 7 days. Once verified, we will either provide a replacement file or issue a refund. - Duplicate Purchase:
If you accidentally purchase the same product multiple times, contact us with proof of the duplicate transaction. A refund will be issued for the duplicate charge.
How to Request a Refund
If you believe you qualify for a refund based on the exceptions above, follow these steps:
- Contact Our Support Team:
Email us at 📧 support@digitalhub24.com with your order number and a detailed description of your issue. - Verification:
Our team will review your request and may request supporting evidence (e.g., screenshots or error messages) to validate the problem. - Resolution:
If your request is approved, we will process your refund within 7-10 business days. Refunds will be credited to your original payment method.
Chargebacks
If you initiate a chargeback without first contacting us to resolve the issue, we reserve the right to deny future transactions and restrict your access to digitalhub24.com. We encourage you to contact our support team first to resolve any payment disputes.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time without prior notice. Any updates will take immediate effect upon being posted on digitalhub24.com. Please review this policy periodically to stay informed of any changes.
Contact Information
For questions about this Refund Policy or if you need assistance, contact us:
- 📧 Email: support@digitalhub24.com
- Stay connected with us on Instagram for updates, promotions, and real-time support.
By purchasing from digitalhub24.com, you agree to the terms of this Refund Policy. We strive to ensure your satisfaction and will do our best to resolve any issues you encounter.